Electronic Complaints Book
Our store provides an online complaints book for its customers.
If you wish to submit a complaint regarding a purchased item, a contracted service, or any other matter, we are here to assist you.
Please contact us, and we will do our best to resolve your issue:
- Customer Service: click here
- Phone: +351 967728218 (call to a portuguese mobile network)
- Email: loja@japatecno.pt
- Free Resolution Form: download formulario_livre_resolucao.doc
If you wish to proceed with your complaint using the Electronic Complaints Book, you can click the following link: